Roles and Permissions

See what owners, admins, and members can do in an organization.

Your role decides which changes you can make. Your plan decides how many QR codes, domains, members, and other resources your organization can use.

Permissions at a Glance

ActionMemberAdminOwner
View QR codes, campaigns, tags, analytics, and scan eventsYesYesYes
Create QR codes, campaigns, and tagsYesYesYes
Edit existing QR codes, campaigns, and tagsNoYesYes
Delete a QR codeNoNoYes
Add or update a custom domainNoYesYes
Delete a custom domainNoNoYes
Upload mediaNoYesYes
Delete mediaNoNoYes
Invite or manage membersNoYesYes
Manage billingNoYesYes
Delete the organizationNoNoYes

Members can change the tags on a QR code they created. An admin or owner is needed for broader changes to shared QR codes, campaigns, tags, domains, and media.

Choosing a Role

  • Choose Member for someone who needs to create QR codes and review results without managing shared settings.
  • Choose Admin for someone who runs day-to-day work, manages teammates, or updates shared content.
  • Choose Owner only for someone who also needs full deletion and ownership control.

When an Action Is Unavailable

  1. Confirm that you opened the correct organization.
  2. Check your role in Settings → Members.
  3. Check usage and limits in Settings → Billing.
  4. If the organization recently downgraded, check whether the item is read-only because it is above the new plan limit.
  5. Ask an admin or owner if your role does not include the action.

Even an owner cannot exceed the organization's plan limits. For example, an owner cannot invite another teammate when all member places are used.

See Also

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